Privacy Policy for K9 Shelter App

 

Effective Date: 1st September, 2024

Last Updated: 1st September, 2024

 

At K9 Shelter, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines the types of data we collect, how we use it, how it is stored, and your rights with respect to your personal data.

By downloading and using the K9 Shelter App, you accept the practices described in this policy. Please read it carefully.

 

1. Who We Are

Company Name: K9 Shelter

Company Address: 9240 Zele, Noord Langestraat 13, Belgium

Contact Email: info@k9shelter.com

Developer name: WebOrigo Magyarország Zrt.

Developer Address: 2161 Csomád, Szent István street 48. Hungary

Developer Contact Email: info@weborigo.eu

K9 Shelter provides tools for managing and monitoring your dogs kennel remotely. This Privacy Policy applies to users of the K9 Shelter App.

 

2. Information We Collect

We collect different types of information depending on how you use the app. This includes:

2.1 Personal Information:

This is any data that can be used to identify you. When you use our app, you may be asked to provide:

         Account Information: Name, email address, phone number, and password when registering for an account.

         Dog Information: Information related to your dog(s) such as name, breed, photo, and crate activity data.

         Payment Information: If any purchases or subscriptions are made, we may collect payment details such as credit card numbers (processed by third-party payment services).

 

2.2 Technical Information:

We automatically collect certain technical data when you interact with the app:

         Device Information: Device type, operating system, unique device identifiers, and IP address.Log

         Data: Time of access, features used, and interactions with the app.Cookies and Similar Technologies:

         We use cookies or similar tracking technologies to improve user experience and analyze traffic (see Section 10 for more details).

 

2.3 Location Information:

If you permit the app to access your devices location, we may collect and process location data for features such as geo-fencing or customized notifications. You can control this via your device settings.

 

3. How We Use Your Information

We use your personal information for the following purposes:

         Account Management: To set up and manage your user account, including any support requests.

         App Features: To allow you to upload photos of your dog, monitor and control crate activity, and manage other app functionalities.

         Service Improvements: To analyze how users interact with the app and improve features, performance, and user experience.

         Marketing & Communication: To send you updates, promotional offers, or important notifications about the app, if you opt-in for such communications.

         Legal Compliance: To comply with any legal obligations, such as responding to lawful requests from law enforcement.

 

Category	Data type	Description
Location	Approximate location	We only store IP address details.
	Precise location	Do not store these information.
Personal info	Name	How a user refers to themselves, such as their first or last name, or nickname.
	Email address	A user’s email address.
	User IDs	Identifiers that relate to an identifiable person. For example, an account ID, account number, or account name.
	Address	A user’s address, such as a mailing or home address.
Phone number	A user’s phone number.
Financial info	User payment info	We only store invoicing details and previous invoices, payments.
	Purchase history	Information about purchases or transactions a user has made.
Messages	Emails	A user’s emails including the email subject line, sender, recipients, and the content of the email.
	SMS or MMS	We only store messages we sent and we received from the client.
	Other in-app messages	We only store messages we sent and we received from the client.
App activity	App interactions	We only store anonym information.
	Other user-generated content	We store the devices, kennels the users are able to add to their application, including its cover photo and metadata.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

 

4.1 Service Providers:

We may share your information with third-party vendors and service providers who help us operate the app, such as:

Hosting Providers: For storing data and hosting services.

Payment Processors: For handling transactions securely.

Analytics Services: For tracking usage patterns and improving the app.

 

4.2 Legal Obligations:

We may disclose your personal information where required to:

Comply with a legal obligation.

Protect our rights or property.

Prevent or investigate possible wrongdoing in connection with the app.

Protect the personal safety of users or the public.

 

4.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new entity.

 

5. How We Protect Your Data

We take data protection seriously and employ the following security measures:

         Encryption: We use encryption for sensitive data during transmission (such as payment information).

         Access Controls: Personal data is stored on secure servers, and access is restricted to authorized personnel only.

         Data Minimization: We only collect the minimum data required for the app to function effectively.

 

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights

Depending on your location, you may have specific rights regarding your personal information under laws such as the GDPR or CCPA:

         Access: You can request a copy of your personal data.

         Correction: You can ask us to correct any inaccurate or incomplete data.

         Deletion: You have the right to request the deletion of your personal information, subject to certain legal requirements.

         Data Portability: You can request that we transfer your data to another service provider.

         Restriction of Processing: You can request that we limit how we use your personal data.

         Opt-out: You can opt out of marketing communications at any time by adjusting your preferences in the app or contacting us.

 

To exercise any of these rights, please contact us at [Insert Email].

7. Data Retention

We will retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. When the data is no longer needed, we will securely delete or anonymize it.

 

8. International Data Transfers

If you are accessing the app from outside [Insert Country], your data may be transferred to and processed in a country that may not have the same data protection laws as your jurisdiction. However, we will ensure that any international transfers of personal data are conducted in compliance with applicable laws.

 

9. Third-Party Links

Our app may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve app functionality.

Remember user preferences.

Track usage for analytics purposes.

You can control cookies through your browser or device settings. For more detailed information on how we use cookies, please see our Cookie Policy.

 

11. Childrens Privacy

The K9 Shelter app is not intended for use by individuals under the age of 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete such information.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and the Last Updated date will be revised. We encourage you to review this policy periodically for any updates.

 

 

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:

Email: info@k9shelter.com

Address: 9240 Zele, Noord Langestraat 13, Belgium